Customer & Grievance Support
Grievance Redressal Mechanism (GRM)
At ganbatteapp, we value our customers and are committed to resolving any concerns or complaints in a fair and timely manner.
How to Raise a Complaint
If you have any grievances regarding our products, services, or policies, you can reach out to us through the following channels:
Email: ganbattepvltd@gmail.com
Phone: +91 9220190576
Address: 2nd Floor, Building No. 514,
Ghitorni Road, Near Ghitorni,
Gadaipur, New Delhi, South Delhi,
Delhi – 110030, India
Process of Resolution
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Once we receive your complaint, we will acknowledge it within 48 hours.
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Our team will review your concern and may contact you for additional details, if required.
- A resolution or response will be provided within 7 business days from the date of acknowledgment.
Escalation
If you are not satisfied with the initial resolution, you may escalate the matter to our Grievance Officer at:
Grievance Officer Name: 2nd Floor, Building No. 514,
Ghitorni Road, Near Ghitorni,
Gadaipur, New Delhi, South Delhi,
Email: ganbattepvltd@gmail.com
Phone: +91 9220190576
We are committed to ensuring that your shopping experience with ganbatteapp remains transparent, fair, and satisfactory.